Public Evaluation Board Liaison Officer

Pay rate: Up to $25/hr + $4.22/hr for H&W

Location: US Air Force Academy

Schedule: Works Monday through Friday. Shifts may be 8 to 10 hour per day, but will not go over 40 hours a week. Duties will need to be performed at the MFT during core hours (0700-1700).  

Benefits: Vested vacation, sick and holiday leave, Life, Accidental Death and Dismemberment, Short Term disability

Optional benefits: Medical, Dental, Vision, 401(k) matching with employee participation in 401(k) plan

• Responsible for obtaining, assembling and forwarding all required documents and records for active duty , AFRC and ANG, Veteran Affairs Medical Service Coordinator, the local MEB, the IPEB, the FPEB and the IDES stakeholders in accordance with regulatory guidance. Advises service member and medical staff on PEB findings.
• Use tact, diplomacy, and restraint in counseling an explaining entitlements, benefits, and responsibilities to all customers. Use oral and written communication customer service principles, methods, practices and techniques analytic methods, to include using research tools and statistical analysis and, interpersonal relations practices. Use effective communicate skills both oral and in writing to motivate, train, and work effectively with a diverse workforce.
• Gather data from various sources, analyze data, statistical analysis, prepare statistical reports and recommendations for improvements. Apply skills fact finding, analytical, and problem solving methods and techniques.
• Provides guidance to all ranks of military personnel from all branches of the uniformed services, retirees, and families of those being processed through the IDES program of their rights, benefits, privileges, or obligations.
• Coordinates evaluation appointments; schedules follow-up appointments and appropriate referrals related to benefits.
• When the Service member is incapacitated or incompetent for pay purposes and unable to manage his/ her own legal affairs, the PEBLO provides guidance and assists the legal next-ofkin on the Service member's rights and benefits.
• Serves as a liaison between the Service members their respective commander and a multi-disciplinary team of primary care managers, other appropriate health care professionals, medical care case managers, non-medical case managers (e.g., Recovery Care Coordinators (RCC)), patient administration personnel, the Office of the s Counsel (OAC), the PEB and the Military Department Wounded Warrior Program liaison or advocate.
• Processes Review-in-Lieu-of (RILO) cases for assignment limitation codes as directed or required by AFPC/DPANM and in accordance with established AF guidance. Receives and responds to inquiries from beneficiaries, DoD Components, other agencies, and various interested parties. Provides guidance on activities with appropriate points of contact throughout the Military Health System (MHS), the line of the Air Force agencies, (i.e. Military Personnel Flights, Comptroller, Air Force Personnel Center (AFP), Transportation, Aeromedical Evacuation) and the Department of Veterans Affairs (i.e. Veteran s Benefits Administration [VBA] and Veterans Health Administration to best meet the member s needs for information or assistance.
• Assists in preparing appeals, impartial medical views, rebuttals, and coordinates the counsel. Updates local program documentation, i.e., patient handouts, training documents, checklists, operating procedures, etc. Maintains and safeguards both hard copy and electronic medical information. Discloses medical information to authorized personnel in accordance with Privacy Act of 1974 and Health Insurance
• Portability and Accountability Act (HIPAA) guidelines. Assists in preparing appeals and rebuttals and coordinates the assignment of legal counsel.
• Assists the medical professional staff and others members on the regulatory and procedural aspects of profiling and disability processing. Provides MEB orientation program and on the job training for assigned staff personnel as required.
• Tracks all assigned cases, analyzes performance against established standards. Monitors/updates in VTA or IDES the tacking tool as the case progresses through the process. Analyzes available data using various statistical analytic tools, measuring means, trends, statistical deviations, constructs diagrams, histograms, charts, etc., to convey IDES performance to IDES Stakeholders.
• Provides reports, briefings, training, and responds to inquiries from leaders.
• Coordinates patient travel for member opting to appeal to the FPEB. Assures necessary arrangements are made for members travel on temporary duty status to and from other locations as required.
• Initiates actions to facilitate Emergency Family Member Travel for Very Seriously ill and Injured Service members.

Degree/Education: Associate degree in business administration, management or health care organizations from accredited college or university.

Experience: 2 years experience as PEBLO within the DoD military health system in the last 6 years; or five years experience working in a civilian disability program; or two years experience as a VA Medical Service Coordinator.

Knowledge: Knowledge and understanding of the Joint Commission on Accreditation of Healthcare Organizations standards, TRICARE Military Health System, Department of Defense directives, United States Air Force regulations, policies, and local medical treatment facility regulations, policies, procedures, programs and precedents.

AKAHI ASSOCIATES LLC

AKAHI Associates is a premier provider of healthcare workers to various military treatment facilities across the United States. With a corporate office in Honolulu, Hawaii and recruiting office in San Antonio, Texas we specialize in providing skilled, trained and highly successful healthcare workers, including RNs, CRNAs, Physicians, LPN/LVN, Licensed Social Workers, and many more.

We have a strong focus on providing our government customers with quality and superior service.

Akahi Associates is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click the link below to view the EEO Is The Law poster.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Only qualified individuals who are being considered will be contacted for an interview.